HOME BASE PROS

Terms, Guarantee & Policies

Home Base Pros LLC

Effective Date: Jan 1st, 2026

Our written 10-year driveway guarantee, 30-day schedule lock, and price lock, plus our terms of service and SMS messaging terms.


10-Year Driveway Guarantee

Home Base Pros guarantees the concrete flatwork installed at your property under contract against the following for ten (10) years from the date of completion:

  1. Heaving or settling of any panel more than 3/8" relative to an adjacent panel.
  2. Structural cracking. Any crack wider than 1/8" (the thickness of a credit card) that is not located at a control joint.
  3. Surface failure. Spalling, scaling, or flaking exceeding 2 square feet on any single panel.

If any of the above occurs, Home Base Pros will repair or replace the affected panel(s) at no charge for labor or materials. Home Base Pros decides repair vs. replacement. Replacement panels will match the original finish as closely as practical; exact color match is not guaranteed on cured concrete.

Not covered

Transferability

This guarantee transfers once to the next owner of the property at no cost. Notify Home Base Pros in writing within 60 days of the sale.

How to claim

Email photos and the contract number to info@homebasepros.com. We inspect within 14 days and complete covered repairs within 45 days, weather permitting.

This guarantee is the exclusive remedy for defects in the covered work and replaces all other warranties, express or implied. It does not cover consequential damages.

30-Day Schedule Lock

Once your deposit is received and the pour date is set, Home Base Pros will complete the project within 30 calendar days of that date. If we miss it for any reason within our control, we credit you $100 per calendar day late, up to $1,000, deducted from your final payment.

Weather below 40°F or precipitation on a scheduled pour day, permit or HOA delays outside our control, and owner-requested changes extend the date day-for-day and do not count.

Price Lock

The contract price is fixed. No change orders unless you add scope or we encounter buried concrete, utilities, or unsuitable soil not visible at inspection, in which case we stop, show you photos, and get written approval before any added cost.

Financing & Payment Options

Monthly payment options are available through Hearth and HFS Financial. Apply online in minutes. No home equity required. Specific loan amounts, rates, and promo terms must be confirmed with Hearth and HFS Financial before publishing.

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Home Base Pros through our website, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

This program also sends messages to people who enter a Home Base Pros contest or promotion through our website forms, including entry confirmations, requests for a photo to verify an entry, contest results, and follow-up offers such as the Crack Rehab Program.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@homebasepros.com or call (385) 360-4912.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Age Restriction

You must be 18 years or older to participate in our SMS program.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website is owned and operated by Home Base Pros LLC ("we" or "us"). By using the Site, you agree to be bound by these Terms of Service and our Privacy Policy.

We reserve the right to change these Terms from time to time. By continuing to use the Site after we post any such changes, you accept the Terms as modified.

Contact Us

For any questions regarding these Terms, please contact us at:

By using our website and services, you consent to these Terms.

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